The Red Cross is an impartial and neutral organisation. In some cases, a Red Cross volunteer then literally gets on his bike and personally delivers the message of family news to the addressee. This message will be sent to areas where there is no regular postal service or phone or Internet connection. A Red Cross message is an exchange of letters between two family members in order to share personal news. We will also contact you if we have been unable to find your relative, in order to let you know this.ĭo you know where your family member is but are unable to get in touch with him or her? Then you may be able to use a Red Cross message to do this. If we succeed in finding your loved one, we will ensure that you are put in contact with each other. Sometimes we bring in the local media to find someone or we may hand out posters at the local market. We also contact the local authorities or other organisations. For example, we make enquiries at the last known address and in the surroundings. There are various ways in which this may be done. Once we have registered your request, we will pass it on to the Red Cross association in the country where your loved one has gone missing.Īid workers from the Red Cross will then start the search. During this meeting, we will discuss the possible options with you and note down all the information we need. Once your request has been assessed, we will invite you to come to one of our offices for an interview with a member of the Red Cross staff. If you have lost a family member/relative or other loved one, you can get in touch with the Restoring Family Links department of the Red Cross in order to submit a tracing request.
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